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Restart a Frozen iPod
Occasionally an iPod may freeze or fail to respond to your commands. This can happen for a number of reasons and does not necessarily indicate a serious problem. Sometimes an iPod needs a restart much like the way your computer needs a reset once in a while.
Restarting the iPod is a simple procedure that will not erase any of your music, data files, or customized preferences.
" Dumb question. If the iPod is not responding and appears to be frozen, what do I do? " ~ Lloyd |
1. Check that your hold switch is off by sliding the switch away from the headphone jack. The hold switch is located in the top corner of the iPod. If you see orange, then the iPod is locked. To unlock the iPod, slide the switch in the opposite position.
2. Press and hold the following combination of buttons buttons simultaneously for approximately 10 seconds to reset the iPod.
iPhone & iPod Touch: "Menu" and "Sleep Button"
If you have an iPod Mini or 4th gen iPod or higher, then you need to press the Menu and Select buttons. The Select button is the center button in the middle of the wheel.
For older iPods (1G - 3G) you'll need to press the Menu and Play buttons to restart.
Upon reset, your will see the iPod name and the Apple logo. You may have to attach your power plug in your iPod to make this work. Your iPod should mount on your computer now. If not, keep reading.
| NERD NOTE: If you still can't get your iPod to restart, try placing it on a table or flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. |
3. The iPod name and the Apple logo will briefly appear upon a successful restart before advancing to the Main Menu.
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